@authorbriant PS- it just takes persistence and always trying something new. :)

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Top Five Mistakes with Social Media

entrepreneur magazine column

A simple and basic column this month, I thought we needed to get back to some of the basics being that I have seen a TON of people still making these online. Iyyahhh!!!! so here goes:

No matter how you slice it, reaching out, connecting and having conversations with customer online costs a business owner time and money. Could your social-media efforts be yielding better results?

Here’s a list of the biggest mistakes I’ve seen business owners make with social media and how to avoid them.

1. Talking One-Way: Many business owners start posting status updates because they think that is all they need to do to grow their company online. But the way they do it cuts off any chance of having a two-way conversation. In today’s messaging marketplace, consumers want to be heard. If you are just talking to customers but not letting them to talk back and engage with you, then you are wasting considerable time and effort online.

To read the rest of the article- GO HERE to Entrepreneur Magazine

Thank you for your support, emails, tweets, feedback and all around social awesomeness!

Starr Hall

MY NEW BOOK IS COMING OUT in OCT 2011- The Social Wave! Stay Tuned.

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